mySubwallet mySubwallet
Account Deletion

Delete your mySubwallet account

We're sorry to see you go. Before we proceed, we'll verify your identity with a one-time code sent to your registered email or WhatsApp.

What happens when you delete

  • Your account is disabled immediately — you can't log in or transact.
  • You have 14 days to change your mind (contact support to cancel).
  • After 14 days, your personal data is permanently removed.
  • Any wallet balance must be withdrawn first.